Community Features Overview

Community Extensions is a companion product for Document! X and HelpStudio that enables a range of Community Features to be automatically and seamlessly included in the Help Systems you generate.

Community Extensions features require the Community Extensions ASP.NET web application, which can be installed on your own Windows Server or Desktop machine.

A setup free evaluation server is provided to enable you to evaluate Community Extensions without any server setup. Simply enable Community Extensions on the Community page in the Build Profile editor in Document! X or HelpStudio.

Use the links on the sidebar to the left to view example help systems containing Community Extensions features.

Community Features

  • The Ratings Bar, displayed in the page header, shows the average rating this page has been awarded to date. can simply click on the bar to submit a rating.
     
    Ratings Bar
      Ratings Bar
     
  • Private Notes, in the page footer, allow to store private notes against a particular page - e.g. reminders of best practices, additional information specific to the user. Private Notes are only visible to the user who created them.
     
    Private Note functionality

    Private Note functionality


     
  • Public Comments, also in the page footer, provide a way to build community amongst your by allowing them to comment and share information on the help content they are using. Public Comments can also be used as a means to gather feedback from on the usability of the Help Systems you author. Public Comments are visible to all users of the Help System.
     
    Public Comments functionality

    Public Comments functionality


     
  • The Community Feature Selector in the page header allows to enable / disable particular Community Features according to preference.
     
    Community Features Feature Selector
      Community Features Feature Selector
     

Benefits

Community Extensions was designed with simplicity in mind - both from the perspective of implementing Community Features in your Help Systems, and from a perspective in using the Community Features. In addition to the ease of implementation and use, Community Extensions offers several important benefits over other ways that you may be considering implementing Community Features.

Push button implementation

Seamlessly integrated

Help System integration

Portable content

Versioning flexibility

Moderation and notification

Security

Localized