Document! X 2017
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    Product Support
    In This Topic

    Evaluation Support

    Every user evaluating Document! X is entitled to :

    Standard Support

    Every licensed Document! X user is entitled to :

    Subscription Level Support

    Every licensed user who holds a subscription license for Document! X is entitled to :

    Click here to find out more about the subscription license option.

    Submitting Suggestions and Reporting Issues

    If you wish to make a suggestion or report an issue you have discovered using Document! X, you can do so using the on-line form. Alternatively, you can email Innovasys support at support@innovasys.com

    The amount of information you can provide us with about the nature of a problem you are having will directly affect our ability to resolve it. The more information you can provide about your environment, the steps to reproduce and any other relevant information the better - please be verbose!

    Obtaining Product Updates

    You can check for updates using the Check for Updates button on the Ribbon application menu from directly within Document! X.

    Alternatively, you can manually download and install any updates available to you directly from the Innovasys web site at :
    http://www.innovasys.com/download/updates.aspx