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Nonsecure warning, use web help under HTTPS?

Last post 10-21-2008 5:52 PM by ChristyJ. 6 replies.
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  • 05-15-2008 1:33 PM

    Nonsecure warning, use web help under HTTPS?

    Have a web help project that I want to use under HTTPS.  When I veiw the webframe.html through a secure connection I get a browser warning that there are nonsecure items.  I have scanned the HTML in the main frame and the sub-frame files and can find nothing that is using HTTP.  Anybody know how to make this work correctly?

    Thanks,

    --nick

  • 09-25-2008 10:17 AM In reply to

    Re: Nonsecure warning, use web help under HTTPS?

    I have the same problem. After opening webframe.html, the user sometimes sees “…there are secure and unsecure items on this page, do you wish to display all items…” pop-up message.  Once they click “Yes”, the Help feature opens as expected. 

    How can I get rid of this pop-up?

    Thanks,

    Christy

     

  • 09-25-2008 12:31 PM In reply to

    Re: Nonsecure warning, use web help under HTTPS?

    After some digging I found that an inline frame can cause this when you don't specify a value for the src tag. I found an iframe reference in webnav.js and didn't see an src defined but I don't completely understand what I'm looking for. \

    Here's the MS KB article: http://support.microsoft.com/kb/261188

    Anyone else have an idea?

     Christy

  • 09-26-2008 5:03 AM In reply to

    Re: Nonsecure warning, use web help under HTTPS?

    Can you confirm what version of HelpStudio you are using? This sounds like it might be an issue that was resolved in a recent update.

    Richard Sloggett
    Innovasys
    http://www.innovasys.com
  • 10-03-2008 6:24 PM In reply to

    Re: Nonsecure warning, use web help under HTTPS?

    I'm on 3.5.1.18 Build 3.00.0200 and there are no updates available for it.

    I found that adding  

    contentFrame.src = "copyright.html"; 

    to the    " // and the content div" section of webnav.js in the scripts folder

    fixed this problem (where copyright.html is the name of a page in the help folder, but I'm not sure it has to be an actual file)

    The only problem is webnav.js is overwritten every time I generate help. It's a pain since I have to add it manually every time I generate... I tried submitting the issue to support but I never heard back.

  • 10-16-2008 6:50 AM In reply to

    Re: Nonsecure warning, use web help under HTTPS?

    Can you confirm which HelpStudio template are you using in this project? You can modify the webnav.js file in the template folder to have this change apply to each project built using the template. The template folder can be found at c:\documents and settings\all users\application data\innovasys\documentx5\template (c:\programdata\innovasys\documentx5\template on Vista).

    Richard Sloggett
    Innovasys
    http://www.innovasys.com
  • 10-21-2008 5:52 PM In reply to

    Re: Nonsecure warning, use web help under HTTPS?

    I edited the webnav.js file in "C:\Documents and Settings\All Users\Application Data\innovasys\documentx5\templates\helpstudio_2008" and that seems to have fixed my problem.

    This was a bit of a pain to figure out. A KnowledgeBase article explaining this would be very helpful.

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